Why Meetings Fail: What the Research on Meeting Science Shows

Why meetings fail: in 92 videotaped team meetings, complaining was more strongly linked to poor outcomes than problem-solving talk was to good ones.

An illustrated cover card headed 'Why Meetings Fail.' People sit around a table facing a screen of empty dashes and a red question mark, a clock on the wall and a speech bubble holding only a scribble.

How many hours you spend in meetings says less about how you feel at work than whether those meetings are any good. In two 2006 surveys led by Steven Rogelberg, the larger of 676 full-time employees in the US and UK, how effective people judged their meetings was linked to their job satisfaction whatever their meeting load, while the link for sheer meeting time depended on the job and the person.1

Why meetings fail, read across the meeting-science studies in this guide, comes down to three things: meetings designed badly, talk in the room that circles problems instead of solving them, and meetings that interrupt more work than they move forward. In a widely cited study of 92 videotaped team meetings, complaining and criticizing were more strongly linked to poor outcomes than problem-solving talk was to good ones.2

The hour is booked. Whether it is well spent depends on design and on what gets said.

Why meetings fail: what meeting science studies

Meeting science studies the meeting itself rather than the team that holds it, and a 2026 Annual Review by Steven Rogelberg, Liana Kreamer and Jon Gray sorts about 30 years of it into five strands: meetings as stressors, as a tool for performance, as a platform for voice, as a stage for leadership and as an expression of culture.3

The review uses a standard definition. A work meeting is a purposeful, work-related interaction between at least two people, with more structure than a chat and less than a lecture; meetings are typically scheduled in advance and last 30 to 60 minutes on average. The authors are candid about the field’s limits: many of its measures were built for a single study and still need rigorous validation, and no theory unique to meetings has yet been proposed and tested.3 Most findings below come from surveys in which people rate their own meetings.

Bad meetings are common but not universal. In a 2015 study led by Jennifer Geimer, 1,081 employees from 41 countries, most in the US, UK and Australia, described their typical meetings in their own words. Of 967 comments coded for tone, 49 percent were positive, 30 percent negative and 21 percent ambivalent, so fewer than half called meetings an effective or good use of time.4

Company research points the same way. In Microsoft’s 2023 Work Trend Index, a survey of 31,000 full-time employed or self-employed workers in 31 markets run for Microsoft by Edelman Data x Intelligence, people ranked inefficient meetings as their number one productivity disruptor and too many meetings as number three.5 Microsoft sells meeting software, and the report is not peer-reviewed.

In the larger 2006 survey, employees reported spending an average of 5.6 hours a week in 4.2 scheduled meetings, and supervisors reported more.1

5.6 hrsa week in scheduled meetings, self-reported by 676 full-time US and UK employeesSource: Rogelberg et al., 200649%of 967 coded employee comments from 41 countries described meetings positivelySource: Geimer et al., 2015#1productivity disruptor: inefficient meetings, in a survey of 31,000 workersSource: Microsoft Work Trend Index, 2023

Design failures: no agenda, late starts, overruns

Design, the choices an organizer makes before anyone arrives, is one of the best-studied reasons meetings fail. In two surveys published in 2009 by Desmond Leach and colleagues, using an agenda and having good facilities such as the room and equipment stood out among the design features that went with meetings rated more effective.6

The larger survey asked 958 employees in the US, UK and Australia about a typical week’s meetings; there, starting on time and ending when expected mattered too. Together, the design features accounted for an extra 20 percent of the variation in how effective people rated their meetings, after background factors were taken into account. Part of the link ran through involvement: well-designed meetings had wider participation, which went with higher ratings, and larger meetings went with lower involvement. The authors note that surveys like these cannot establish cause.6

Lateness has also been tested by experiment. Joseph Allen, Nale Lehmann-Willenbrock and Steven Rogelberg first found in an employee survey that meeting lateness was linked to lower meeting satisfaction and effectiveness. Then, in a lab experiment with 270 US undergraduate students, they randomly assigned 48 groups to start on time, 5 minutes late or 10 minutes late. Groups that started 10 minutes late rated their meeting as less satisfying and effective and produced fewer, lower-quality and less feasible ideas than on-time groups; a 5-minute delay made no significant difference. Late groups also had less time, as a late meeting with a fixed end would.7

A 2011 study summarized in the 2026 review adds that sending the agenda in advance and ending on time were related to how attendees rated a meeting’s quality.3 The open comments in Geimer’s study point to one more design failure: employees are often invited to meetings of little personal relevance, and many organizers skip basic practices such as circulating an agenda.4

Which kinds of meeting talk go with failure?

Complaining and criticizing during meetings went with worse team and company outcomes, and problem-solving and action planning with better ones, in a 2012 study by Simone Kauffeld and Nale Lehmann-Willenbrock that videotaped regular team meetings and coded what was said.2

The study

Moderate evidence

What was said in 92 team meetings, and how the teams fared (2012)

The researchers coded the interaction in 92 regular team meetings with a scheme called act4teams, and gathered team and company outcomes through questionnaires and telephone interviews. Teams that did more problem-solving and action planning were more satisfied with their meetings, and better meetings went with higher team productivity. Constructive meeting talk was also related to the organization’s success 2.5 years later. Criticizing others and complaining showed negative links with these outcomes, stronger than the positive links of constructive talk.2

The study observed real meetings instead of asking people to rate them, which is rare in this field. But it is a single sample, and Geimer and colleagues note its findings come from a German-speaking setting and cover only verbal behavior.4 Correlations also cannot show that complaining causes poor results; struggling teams may simply complain more.

The pattern reaches beyond the meeting. In a 2016 online survey of 440 working adults, Lehmann-Willenbrock, Allen and Belyeu linked counterproductive meeting behaviors to lower work engagement and higher emotional exhaustion, and good meeting behaviors to the reverse, through meeting satisfaction and perceived effectiveness.8 The 2026 review adds that interrupting and monopolizing the conversation have been shown to hinder speaking up and trust among coworkers.3 Meetings are one place where a team’s speaking-up climate, central to research on what makes a team effective, shows day to day.

Meeting quality and job satisfaction go together

How people rate their meetings is linked to how they feel about their jobs, so a failed meeting may matter beyond its hour. In the larger of Rogelberg’s 2006 surveys, perceived meeting effectiveness accounted for about 27 percent of the variation in job-related enthusiasm and 19 percent in job satisfaction.1

A 2010 follow-up surveyed 201 and 785 working adults. In the larger survey, satisfaction with meetings still predicted overall job satisfaction after accounting for satisfaction with pay, promotion, coworkers, supervision and the work itself, though it added only about 1 percent to the variation explained, and the link was stronger for people who attended more meetings.9 Both studies are cross-sectional, so they show association rather than cause.

Myth
The fix for bad meetings is simply fewer meetings.
Fact
Fewer meetings address only part of the problem: in 2006 surveys, meeting effectiveness was linked to job satisfaction whatever people's meeting load, and in a one-day survey of 304 employees, for people who rated that day's meetings effective, more meetings went with higher job satisfaction.

When meetings interrupt more work than they do

Meetings also fail through volume and timing, and Rogelberg’s team treats many meetings as interruptions to people’s main work. In the 2006 surveys, a heavier meeting load went with lower job satisfaction for people with a strong drive to get their own tasks done, but with higher satisfaction for people less driven that way. In the larger survey, more meeting time went with higher satisfaction in jobs that depend on colleagues and lower satisfaction in jobs done mostly alone.1

Daily patterns matter too. The 2026 review reports that a higher meeting load, in number and length, has been linked to more fatigue and perceived workload by day’s end, and that people who saw meetings scattered across their day ahead expected a worse mood and a less productive day.3 Scattered meetings leave short gaps, and after each one part of your attention can stay on the meeting you just left, the effect researchers call attention residue.

Perceived overuse matters as well. In two surveys of 174 and 213 working adults, published in 2019 by Joseph Mroz and colleagues, believing that one’s organization holds too many or overly long meetings was linked to rating team meetings as less effective and less satisfying, and to stronger intentions to quit. The data were cross-sectional and self-reported.10

Which meeting statistics can you trust?

Many of the most repeated meeting statistics rest on thin evidence. Writing in MIT Sloan Management Review in 2007, Steven Rogelberg, Cliff Scott and John Kello attributed the figure of about 11 million meetings a day in the United States to a 1998 white paper by MCI Conferencing, a company document rather than a peer-reviewed study.11

The claim that senior leaders spend nearly 23 hours a week in meetings has a similar pedigree. The 2007 article attributes a figure of nearly 23 hours for senior managers to “some estimates,” and a 2017 Harvard Business Review article by Leslie Perlow, Constance Noonan Hadley and Eunice Eun, which puts executives’ average at nearly 23 hours, up from less than 10 in the 1960s, does not name the underlying research in its opening.1112 The same authors reported that in their own survey of nearly 200 senior executives only 17 percent said their meetings were generally productive uses of time; that is an opinion survey whose full method is not published.12

Even the 2026 review labels its figure of nearly 1 billion meetings a day worldwide as estimates and extrapolations.3 Our own search of research databases and the web could not trace the widely shared claim that bad meetings cost US businesses $37 billion a year to any study, so we do not treat it as a finding. Usage data measures time instead of estimating it, for a different group: in Microsoft’s Teams usage data for commercial customers, the heaviest 25 percent of meeting users spent 7.5 hours a week in meetings in early 2023.5

Before you quote a meeting statistic

Ask three questions: who produced it, how it was measured (a survey, usage data or an estimate), and whether you can read the original. A figure that only appears in other articles quoting each other is not yet a finding.

What the research suggests fixing first

Meeting research supports five changes, starting with punctuality, the only one tested in a randomized experiment, then agendas, invitation lists, steering talk toward solutions and asking attendees how meetings went. None has been tested in a large randomized field trial, so treat them as well-supported habits, not guarantees.

BeforeDuringAfter

Before

  • No agenda sent ahead
  • People invited for whom it is not relevant

During

  • Late start or overrun
  • Complaining and criticizing instead of solutions

After

  • No owners or next steps
  • Nobody asks attendees how it went
Where meetings fail, before, during and after, according to the studies in this guide.

1. Start on time and end when people expect

Punctuality is the one feature here with experimental support: in the lab, a 10-minute late start lowered students’ ratings of the meeting and the ideas their groups produced.7 In Leach’s larger survey, starting on time and ending when expected both went with higher effectiveness ratings.6 Start without latecomers, and if an item runs long, schedule it separately rather than overrunning.

2. Send an agenda ahead and work through it

In Leach’s second survey, of 292 people describing the last meeting they attended on a given day, a written agenda sent before the meeting and the extent to which the meeting worked through its agenda were both linked to higher effectiveness ratings.6 Send it early enough for people to prepare.

3. Invite people for whom the meeting is relevant

Larger meetings went with lower involvement, and involvement went with effectiveness.6 The 2026 review observes that leaders tend to over-invite and suggests asking relevant non-attendees for input beforehand and sharing notes afterward.3 In a two-wave survey of 319 working adults, employees whose managers kept meetings relevant, allowed voice and managed time reported higher work engagement.13

4. Steer the talk toward solutions and next steps

Name the problem, ask for options, and end each item with an action and an owner, the kind of problem-solving and action-planning talk that went with better outcomes in Kauffeld’s study.2 When complaining starts to loop, ask what the group can do about it. In Microsoft’s survey, 55 percent of respondents said next steps at the end of a meeting are unclear.5

5. Ask attendees, not only the organizer

People who chaired a meeting rated it as more effective than other attendees did in Leach’s second survey.6 The 2026 review recommends that organizations track meeting volume and satisfaction, for example in engagement surveys.3 Asking may itself help: in a 2026 preregistered field experiment by Microsoft researchers with 361 employees of a global technology company, prompts to reflect on meeting goals beforehand made no statistically significant difference to rated effectiveness, but the authors report that the post-meeting surveys both groups answered seemed to work as an intervention of their own.14

Six habits for the next meeting you run

The table below sums up how strong the evidence is for each cause of failure covered here.

Cause of failure What the best evidence found Evidence
Starting late A 10-minute late start lowered satisfaction and effectiveness ratings and the number, quality and feasibility of ideas; 5 minutes made no significant difference Lab experiment, 48 groups of US students (trial)7
No agenda, overruns, poor facilities Agenda use and good facilities went with higher effectiveness ratings in both surveys, punctuality in the larger one Surveys of 958 and 292 employees (observational)6
Complaining and criticizing Linked to worse team and company outcomes, more strongly than constructive talk was linked to better ones 92 videotaped meetings (observational)2
Too many meetings Link with well-being depended on the job, the person and meeting quality Surveys of 676 and 304 employees (observational)1
Perceived overuse Linked to lower meeting ratings and stronger intentions to quit Surveys of 174 and 213 adults (observational)10

The bottom line

Fix how meetings run before you count how many there are: in Rogelberg’s 2006 surveys, how effective meetings were went with job satisfaction more consistently than how many hours they took. The failures to fix first are the ones this guide’s studies keep finding: no agenda, late starts and overruns, the wrong people in the room, and talk that turns to complaint instead of decisions and owners.

Frequently asked questions

What is meeting science?

Meeting science is the study of workplace meetings as a subject in their own right rather than as a setting for studying teams. A 2026 Annual Review by Steven Rogelberg, Liana Kreamer and Jon Gray traces about 30 years of it across the organizational sciences, communication studies and computer science, and notes that many of the field's measures still need rigorous validation and that no theory unique to meetings has yet been tested.

Do virtual meetings fail more often than in-person ones?

The evidence does not settle it. The 2026 Annual Review of meeting science reports that virtual meetings can bring slightly more exhaustion, depending on how effective the meeting is and on camera use, and that in one study remote meetings narrowed attention to the screen, which may limit creative ideas but may help groups choose among them. Neither format wins outright; design and behavior matter in both.

Do meeting norms differ between countries?

Somewhat. According to the 2026 Annual Review of meeting science, employees from China, Germany, Italy, the Netherlands and the United States generally saw lateness as harmful to trust and effectiveness, but what counts as late depends on whether a culture runs on clock time or event time. A comparison of German and Spanish meetings found no significant differences in design or opportunities to speak.

Can one attendee improve a badly run meeting?

Sometimes, and research suggests how. The 2026 Annual Review of meeting science reports a study in which high-performing members were more likely to help coordinate a poorly structured meeting, for example by asking others for feedback or clarifying goals. The review also recommends that attendees prepare, speak concisely, build on others' points and make gentle efforts to improve a meeting that is going badly.

Sources

  1. “Not another meeting!” Are meeting time demands related to employee well-being? Rogelberg, S. G., Leach, D. J., Warr, P. B. & Burnfield, J. L. (2006). Journal of Applied Psychology, 91(1)
  2. Meetings matter: Effects of team meetings on team and organizational success. Kauffeld, S. & Lehmann-Willenbrock, N. (2012). Small Group Research, 43(2)
  3. Thirty Years of Meeting Science: Lessons Learned and the Road Ahead. Rogelberg, S., Kreamer, L. M. & Gray, J. (2026). Annual Review of Organizational Psychology and Organizational Behavior, 13
  4. Meetings at work: Perceived effectiveness and recommended improvements. Geimer, J. L., Leach, D. J., DeSimone, J. A., Rogelberg, S. G. & Warr, P. B. (2015). Journal of Business Research, 68(9)
  5. Will AI Fix Work? (Work Trend Index annual report). Microsoft WorkLab (2023). Work Trend Index; survey by Edelman Data x Intelligence, February-March 2023
  6. Perceived meeting effectiveness: The role of design characteristics. Leach, D. J., Rogelberg, S. G., Warr, P. B. & Burnfield, J. L. (2009). Journal of Business and Psychology, 24(1)
  7. Let's get this meeting started: Meeting lateness and actual meeting outcomes. Allen, J. A., Lehmann-Willenbrock, N. & Rogelberg, S. G. (2018). Journal of Organizational Behavior, 39(8)
  8. Our love/hate relationship with meetings: Relating good and bad meeting behaviors to meeting outcomes, engagement, and exhaustion. Lehmann-Willenbrock, N., Allen, J. A. & Belyeu, D. (2016). Management Research Review, 39(10)
  9. Employee satisfaction with meetings: A contemporary facet of job satisfaction. Rogelberg, S. G., Allen, J. A., Shanock, L., Scott, C. & Shuffler, M. (2010). Human Resource Management, 49(2)
  10. Organizational meeting orientation: Setting the stage for team success or failure over time. Mroz, J. E., Landowski, N., Allen, J. A. & Fernandez, C. (2019). Frontiers in Psychology, 10, 812
  11. The science and fiction of meetings. Rogelberg, S. G., Scott, C. & Kello, J. (2007). MIT Sloan Management Review, 48(2)
  12. Stop the meeting madness. Perlow, L. A., Hadley, C. N. & Eun, E. (2017). Harvard Business Review, July-August 2017
  13. Manager-led group meetings: A context for promoting employee engagement. Allen, J. A. & Rogelberg, S. G. (2013). Group & Organization Management, 38(5)
  14. Nudging attention to workplace meeting goals: A large-scale, preregistered field experiment. Tankelevitch, L., Scott, A. E., Challakere, N., Panda, P. & Rintel, S. (2026). Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (ACM)

How we researched this

We searched Crossref, OpenAlex, Semantic Scholar, Europe PMC and researchers' own publication pages in September 2026 for peer-reviewed studies and reviews of workplace meetings, and added Microsoft's 2023 Work Trend Index and two practitioner articles, labelled as such. Sources date from 2006 to 2026. Main limitation: most meeting research relies on surveys in which people rate their own meetings; where only an abstract was available, we report only what it states.

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Cite this article: WiserHours. (2026). Why Meetings Fail: What the Research on Meeting Science Shows. WiserHours. https://wiserhours.com/meetings/why-meetings-fail/. Tables and charts may be reused with a link back to this page.