SOP Template: Sections, Formatting, and Examples
A free SOP template with 11 sections to copy, which ones a small team can drop, the three common formats and two short worked examples.

Every SOP your team writes should start from the same blank page: the SOP template below has 11 sections, from a header block that names the owner and version to a revision history at the end. Paste it into a document, fill in what your task needs and delete the rest. Fixed headings mean a reader always knows where to look for the owner, the steps and the checks. There is no one correct SOP format, according to guidance published by the US Environmental Protection Agency in 2007, and the agency’s own list of sections can be modified, reduced or expanded to fit the task.1
SOPs are one of the everyday tools of process improvement, the work of fixing tasks a team repeats. This guide covers the blank form and how to fill it in; watching the task, writing alongside the team that does the work and testing the result are covered in the companion guide on how to write an SOP from scratch.
Prefer to watch? The video covers the same ground as this article.
The SOP template, ready to paste
The SOP template below follows the generalized format in the US EPA’s guidance and the typical layout in the UK Health and Safety Executive’s HSG48, trimmed for teams outside regulated industries.12 Replace each bracketed prompt with your own wording.
SOP template (plain text)
SOP title: [the task, starting with a verb]
SOP ID: [code] · Version: [number] · Owner: [job title]
Effective date: [date] · Next review: [date] · Approved by: [name, date]
- Purpose: [one or two lines on what this procedure achieves and why it matters]
- Scope: [when it applies, to whom, and what it does not cover]
- Roles: [who does each part, by job title rather than by name]
- Definitions: [any acronym, system name or term a newcomer would not know]
- Materials, tools and access: [what must be ready before the first step: equipment, forms, logins]
- Steps: [numbered actions in the sequence the work happens, one action each, starting with a verb]
- Decision points: [if this, go to step X; if that, go to step Y]
- Safety or quality checks: [the checks that catch a mistake; each warning sits directly above the step it protects]
- Records: [what gets recorded, on which form or system, and where it is kept]
- Revision history: [version · date · what changed · approved by]
The template writes roles as job titles because people leave and titles stay; a procedure that names “Priya” breaks the week Priya goes on holiday. The revision history sits at the end of the document, while the version and date sit in the header block, so a reader can see in one glance whether the copy in their hand is current. The EPA suggests putting the short title, ID, revision number, date and page count on every page after the title page, so the version in use is easy to identify.1
What each section of an SOP is for
An SOP needs a header that identifies the document, a purpose and scope, the steps in order, and whatever the user needs to do them safely and well: roles, definitions, materials, checks and records. The two public guides behind this template, the US EPA’s and the UK HSE’s, list almost the same sections under slightly different names.12
Each section answers a question someone will ask. The header answers “is this the right, current document, and who do I ask?” The purpose and scope answer “should I be using this at all?” The EPA asks writers to open with a brief description of the purpose and the scope, so a reader knows what is covered before reading any step.1 HSG48’s typical format adds precautions, special tools and the initial conditions that must be met before starting, which is why the template has a section for materials and access.2
Penn State Extension’s guide, written for dairy farms in the US, sets the floor lower: whatever the format, every SOP should carry a clear title, the name of the person responsible and the date it takes effect, with a list of materials for some tasks and safety precautions for any hazardous one.3
Picture an onboarding SOP at a design agency. Without a scope line, someone follows it for a freelancer who needs no laptop and no payroll record. Without a materials section, the new starter arrives before anyone has ordered the laptop. Both failures come from a missing section.
So before filling in any steps, write the header, purpose and scope. If you cannot say in two lines what the procedure is for and when it applies, the steps will not fix that.
Which sections a small team can drop
A small team can drop any section that has nothing to say for its task, as long as four parts stay: the header with its named owner, the purpose and scope, the steps and the revision history. The EPA’s guidance says not every topic on its list will apply to every procedure.1
- Header block: title, ID, version, owner, dates, approval
- Purpose and scope, in two or three lines
- Numbered steps
- Revision history
Add when the task needs it (dashed bars):
- Roles, when more than one person does the task
- Definitions, when the steps use jargon or acronyms
- Materials, tools and access, when something must be ready first
- Safety or quality checks, when a mistake is costly or hazardous
- Decision points, when the user must choose a path
- Records, when someone needs proof the task was done
The split above is our reading of the guidance, not a rule from it. Definitions earn a place when the steps use jargon; roles when more than one person touches the task; records when someone, such as a client, auditor or manager, will later need proof it was done. A two-person studio backing up its files every Friday needs none of the three. A clinic booking interpreters for patients probably needs all of them.
Standards bodies take the same proportional view. ISO’s guidance on documented information for ISO 9001:2015, the international quality management standard, says the amount of documentation can differ from one organization to another with its size, the complexity of its processes and the competence of its people.4 A new edition, ISO 9001:2026, was published on 16 September 2026, with a three-year transition, so certified organizations should check the new text.5
How much detail goes under each step
Each step needs enough detail for a person new to this task, who understands the work in general, to follow it without supervision. The US EPA’s guidance sets that test and asks for steps that are concise rather than wordy, redundant or overly lengthy.1 No study sets an ideal page count.
The difficulty is that one SOP has two readers: the newcomer who needs every move spelled out and the old hand who needs only a reminder. Penn State’s guide notes that detailed procedures cannot take the place of training, and that excessive detail can make experienced workers feel micromanaged.3
In the template, that means a step such as “Open the order in the order system” is enough for a team that does it daily; adding which browser to use and where the login is kept turns a short procedure into a manual nobody finishes. Write in full every step that must be done the same way each time, leave general skills to training, and split a long procedure into chunks; HSG48 suggests chunks so a user who is interrupted can find their place again.2
What are the three common SOP formats?
The three common SOP formats are simple steps, hierarchical steps and the flowchart, and the choice depends on two questions: how many decisions the user must make, and how many steps the task has. Penn State Extension’s guide sets out the rule: simple steps for short routines with few decisions, hierarchical steps for procedures of more than ten steps with few decisions, and a flowchart when the procedure requires many decisions.3
| Format | Fits | Watch for |
|---|---|---|
| Simple steps | Short, routine tasks with few decisions, such as a weekly report export | Leaves room for interpretation if steps lack detail3 |
| Hierarchical steps | Long tasks: main steps for experienced users, sub-steps for beginners | Long sentences that bundle more than one step3 |
| Flowchart | Tasks where the user must assess a situation and choose a path | Detail must stay low; link detailed actions to another SOP3 |
The guide also describes a graphic format that breaks very long processes into short sub-processes, and notes that some writers combine simple steps with a flowchart, which suits a procedure where only one step branches.3 HSG48 adds decision tables, written as “if condition X, then go to step Y”.2
Flowcharts suit decisions for a likely reason, though no source here tests it: prose makes the reader hold every condition in mind at once, while a chart asks one question at a time and shows where each answer leads. The only experiment we found that compared the two directly is old, but its result fits.
The study
Limited evidence
Flowchart instructions were understood more accurately and faster in a 1975 test
Kammann, at New Zealand’s University of Otago, started from a rule of thumb drawn from earlier studies: printed instructions are understood correctly only about two-thirds of the time, even with the text open in front of the reader. In the experiment, two flowchart formats did better than standard paragraph instructions on both comprehension accuracy and speed, and a later field trial showed the same pattern.6
The study tested comprehension of written instructions, not real work, and is half a century old, so it supports only a modest lesson. When your draft keeps saying “unless” and “except when”, turn that part into a flowchart or an if-then table, and keep the plain sequences as numbered steps. US federal plain-language guidance makes the general point: use lists for easy scanning and tables to make complex relationships clear.7
Two SOP examples from different settings
Both examples here are made up for illustration, one from a small online shop’s customer service desk and one from a café kitchen. Each keeps only the sections its task needs.
Example 1: refunding a customer order (simple steps)
Header: Refund a customer order · CS-03 · version 2 · owner: customer service lead · review in March
Purpose and scope: Refund eligible orders quickly and only once. Covers orders bought online; not in-person sales.
- Open the refund request in the support inbox.
- Find the order in the order system and check the order number and purchase date.
- If the order is outside the returns window in the refund policy, reply with the policy and stop here.
- Issue the refund to the original payment method.
- Reply to the customer with the refund confirmation.
- Tag the request “refunded” and close it.
Record: the refund reference, pasted into the request.
This one needs no definitions, roles or materials sections: one person does it with tools the whole team uses daily, and step 3 is the only decision. The check in step 2 comes before any money goes back out, which is where a mistake is cheapest to catch.
Example 2: closing a café kitchen (hierarchical steps)
Header: Close the kitchen · KIT-02 · version 5 · owner: head cook · review in June
Roles: closing cook; shift manager signs the log.
- Store food safely
- Cover, label and date all open food.
- Move it to the fridge or bin it, following the food safety plan.
- Check the fridges
- Read each fridge thermometer.
- Write the reading in the temperature log.
- If a reading is outside the limit in the food safety plan, tell the shift manager before leaving.
- Clean down
- Clean surfaces in the order on the cleaning chart.
- Sign the closing log.
Here the hierarchy earns its place: an experienced cook reads the four main steps, a new one the sub-steps. The check in step 2 points to the café’s own food safety plan rather than writing a number into the SOP, so the limit lives in one controlled place.
Can I write an SOP in Word or Google Docs?
Yes. Nothing in the main guidance requires special software: the EPA accepts SOPs in hard copy or electronic format, and ISO’s guidance says documented information can be in any format and media.14 A shared document or a wiki page works, provided a few controls are in place, because they are what separate an SOP from a document that drifts.
Keep one master copy, and let most people view it read-only; the EPA notes that read-only electronic access protects against unauthorized changes.1 Put the version and date in the header block, update the revision history with every change, and archive old versions where nobody will follow them by mistake. The template works the same in a document, a wiki or dedicated software.
Regulated work has its own required format
In regulated sectors, the regulator’s rules decide what an SOP must contain, and a general template is only a starting point. In EU medicines manufacturing, for example, the European Commission’s guidance on good manufacturing practice (GMP) says documents containing instructions should be approved, signed and dated by authorized people and be uniquely identifiable, and that SOPs should be written in an imperative, mandatory style.8
Food businesses that use HACCP, the hazard-control system set out in the international Codex food hygiene code, are expected to document their procedures, with documentation and record keeping appropriate to the nature and size of the operation.9 If you work in medicines, medical devices, food, aviation or another regulated field, start from your regulator’s or certification body’s format and check the rules where you operate.
Before an SOP from this template goes live
The bottom line
An SOP template does its job when everyone on the team uses the same one, filled in proportion to the task: the header, purpose and scope, numbered steps and revision history always, everything else only when it helps the person doing the work. Pick the format by the decisions involved, saving flowcharts for the steps that branch. Then keep one controlled master copy, in whatever tool your team already uses.
Frequently asked questions
Should every SOP in an organization use the same template?
Yes, as far as possible. The UK Health and Safety Executive's HSG48 guidance advises using the same format for all procedures, because a consistent layout helps users find their way around the text, while an inconsistent one can confuse them. Keep the headings fixed and let the content under them vary with the task.
What is the difference between an SOP and a checklist?
A checklist is usually one part of an SOP, not a replacement for it. The US EPA's 2007 SOP guidance says checklists help make sure steps are followed in order and record what was done, and that any checklist should be referenced at the point in the procedure where it is used and attached to the SOP.
Should an SOP include photos or diagrams?
Where they make a step clearer, yes. Penn State Extension's guide to writing SOPs suggests combining photographs and diagrams with explanatory text, and notes that pictures help whatever a worker's literacy level or native language. The US EPA's guidance adds that diagrams and flow charts break up long text and summarize a series of steps.
Does an SOP template need a signature line?
In some regulated sectors it does. In EU medicines manufacturing, the European Commission's GMP guidance says documents containing instructions should be approved, signed and dated by appropriate, authorized people. Outside regulated sectors, the approved-by field in the header block, with a name and a date, does the same job: it shows who stood behind this version, and since when.
Sources
- Guidance for Preparing Standard Operating Procedures (SOPs), EPA QA/G-6. US Environmental Protection Agency (2007). EPA/600/B-07/001
- Reducing error and influencing behaviour (HSG48, second edition). Health and Safety Executive, UK (1999). HSE Books
- Standard Operating Procedures: A Writing Guide. Stup, R. Penn State Extension, Pennsylvania State University, US; page updated 2025-12-01
- Guidance on the requirements for Documented Information of ISO 9001:2015. ISO/TC 176/SC 2, International Organization for Standardization (undated guidance for ISO 9001:2015)
- ISO 9001:2026 Standard Revision. DNV (certification body), accessed 2026-10-06
- The Comprehensibility of Printed Instructions and the Flowchart Alternative. Kammann, R. (1975). Human Factors, 17(2), 183-191
- Design for understanding. US General Services Administration, Digital.gov plain language guide series, accessed 2026-10-06
- EudraLex Volume 4, Good Manufacturing Practice, Chapter 4: Documentation. European Commission (2011). In operation since 30 June 2011; listed as current on the Commission's EudraLex Volume 4 page, checked 2026-10-06
- General Principles of Food Hygiene (CXC 1-1969). FAO and WHO, Codex Alimentarius Commission (adopted 1969, last revised 2022)
How we researched this
We read the US EPA's 2007 SOP guidance, the UK HSE's HSG48, Penn State Extension's SOP writing guide, ISO's guidance on documented information for ISO 9001:2015, EU medicines manufacturing rules, the Codex food hygiene code and US plain-language guidance, all checked in October 2026. No study compares SOP templates; the one format experiment we found is from 1975 and we read only its abstract.



